IperiaVX Service Designer
Communications technologies are evolving rapidly, which creates a number of challenges for large organizations. As new possibilities for the merging of voice and data become available – mashing up, in the language of the Web 2.0 world - businesses need to answer a series of strategic questions, including:
- What new communication technologies would be most useful for our organization?
- How can we gain a competitive advantage with these new technologies?
- How do we effectively and efficiently integrate them into our business processes?
- How can we generate additional streams of revenue?
Additionally, the best solution would be able to seamlessly integrate into the current IT and telecom infrastructure. It would have to be platform agnostic, based on open standards, flexible, scalable, stable, and ideally leverage the security of the organization’s existing web application servers and SIP servers.
The best solution is IperiaVX Service Designer. It’s an application development environment that lets you harmonize your voice and data in new and exciting ways, giving you greater control over how employees, customers, partners, and vendors all communicate with each other.
By treating voice as an application and exposing its APIs through Web Services, IperiaVX Service Designer allows you to mash up and deploy communications-enabled applications, faster and at lower costs than using traditional integration strategies.
Modular, reusable communication applications can be quickly mashed up with internal and third-party enterprise applications to:
- Increase employee productivity
- Simplify operations
- Provide greater business agility
- Reduce capital and operational expenditures
- Improve customer satisfaction and retention
- Expedite collaboration and decision making
- Quickly adapt to rapidly changing business requirements
With IperiaVX, your entire network and communication infrastructures become voice and video-enabled, all on a single platform. By treating voice as another business application, your business applications unite with your voice services, not just on the same network, but integrated within your business process flow.
How can IperiaVX Service Designer help your business? Iperia’s Solution Team uses the signature IMPACT process to identify the opportunities you have to simplify the way your people communicate, and how you can use IperiaVX Service Designer to capitalize on those opportunities for a rapid return on investment.
To find out more about IperiaVX Service Designer, contact the Iperia Solution Team.
