…allow me to share in the meantime. Iperia’s working with Chariton Valley, a local exchange company providing state-of-the-art telecommunications services to businesses and residents in Northeast Missouri, to create revenue generation opportunities and improve customer retention with IperiaVX.

According to Jim Simon, Chariton Valley’s General Manager:

“We needed our service creation platform to have the ability to interoperate with multiple switch vendors, and to work in both a wireless and wireline messaging environment. IperiaVX delivered on those requirements, with quick and easy installation as well as great customer support.”

They’ve been in business for more than 56 years, and you don’t stay in business that long - especially as a local  exchange carrier - without innovating. They’re leading their state (and are pretty far ahead nationally, as well) by offering the benefits of a fiber optic network to their businesses and residential customers.

Now, they’re innovating their service offerings with IperiaVX, much to the delight of Iperia’s Chris Poer:

“It’s a pleasure to work with forward-thinking companies like Chariton Valley. They understand that in today’s service provider industry, you need to offer features and services tailored for specific niches within your market.

“That way, you stand apart from your competition, creating added value for which you can charge a premium price, and reduce customer churn at the same time. Otherwise, your service becomes commoditized, and your margins drop as you spend more and more to acquire and retain your customers.”

I couldn’t have said it better myself.

VoIP Logic is a long-standing Iperia client, and they just announced the launch of their new Support Portal Knowledge Base. In their words:

VoIP Logic’s Knowledge Base will serve as an invaluable, self-service resource for the company’s customers and partners by providing full transparency to the latest solutions and scripts, addressing more than 500 hundred (and growing) engineering issues on all VoIP Logic-supported systems…

Chris Poer, Iperia’s VP of Sales, notes that one of the hallmarks of VoIP Logic’s business and reputation is their “good customer support,” so we’re confident their new Knowledge Base will be welcomed by their competitive carrier customer base.

(Iperia was mentioned in their news release because VoIP Logic delivers unified messaging features within its integrated solutions using Iperia’s ActivEdge, precursor to the IperiaVX service creation platform.)

Congrats to the VoIP Logic team! Iperia looks forward to helping you create new revenue-generating opportunities for your customers, for many years to come.

The biggest thing going on in Vegas next week isn’t the latest hotel opening - it’s IBM’s 2008 Impact Smart SOA Conference, touted as “the largest SOA conference in the industry.”

Why “Smart SOA™” you ask? Because this is the approach IBM takes to ensuring the productive implementation of a service-oriented architecture. They call it “The experienced approach to acceleration, innovation and differentiation.” Here’s a little more detail from IBM for you:

The Smart SOA approach is a set of guiding principles developed by IBM, based on our unique experience working with more than 5700 customers using our SOA offerings.

The Smart SOA approach benefits both business and IT by extending the business value of deployment, from basic to advanced projects. The Smart SOA approach demands simplicity and robustness in every project, eliminating unnecessary complexity while building a strong foundation for future growth.

This is great stuff, as far as Iperia is concerned. Our service creation platform, IperiaVX, allows its users to rapidly deploy new and differentiated service offerings, while significantly decreasing the development cycle time. So IperiaVX and IBM’s Smart SOA are a perfect fit.

Iperia is one of eight select Business Partners joining IBM in their booth, represented by Sales VP Chris Poer and Solutions Engineer Scott Chong. Chris will also be giving a Birds of a Feather presentation there, entitled Service Creation: Creating Customer Value Through Rapid Service Deployment. (See a theme emerging?)

If you’ll be investing in this highly-regarded educational, technical, and networking event at the MGM Convention Center, please take a few minutes to drop by the Iperia pedestal, and tell us about your business.