…allow me to share in the meantime. Iperia’s working with Chariton Valley, a local exchange company providing state-of-the-art telecommunications services to businesses and residents in Northeast Missouri, to create revenue generation opportunities and improve customer retention with IperiaVX.

According to Jim Simon, Chariton Valley’s General Manager:

“We needed our service creation platform to have the ability to interoperate with multiple switch vendors, and to work in both a wireless and wireline messaging environment. IperiaVX delivered on those requirements, with quick and easy installation as well as great customer support.”

They’ve been in business for more than 56 years, and you don’t stay in business that long - especially as a local  exchange carrier - without innovating. They’re leading their state (and are pretty far ahead nationally, as well) by offering the benefits of a fiber optic network to their businesses and residential customers.

Now, they’re innovating their service offerings with IperiaVX, much to the delight of Iperia’s Chris Poer:

“It’s a pleasure to work with forward-thinking companies like Chariton Valley. They understand that in today’s service provider industry, you need to offer features and services tailored for specific niches within your market.

“That way, you stand apart from your competition, creating added value for which you can charge a premium price, and reduce customer churn at the same time. Otherwise, your service becomes commoditized, and your margins drop as you spend more and more to acquire and retain your customers.”

I couldn’t have said it better myself.